Refund Policy

At Flashback Vibes, your satisfaction is our top priority. If you’re not happy with your order, we’re here to help make it right.

Returns

We offer returns within 30 days of delivery. To be eligible for a return, your item must be:

- Unworn and unused

- In the same condition that you received it

- In its original packaging

To start a return, please contact us at support@flashbackvibes.com with your order number and reason for return. Please do not send your purchase back without contacting us first—unauthorized returns will not be accepted.

Return Shipping

Customers are responsible for the return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost or missing packages.

Non-Returnable Items

Certain types of items cannot be returned, including:

- Sale items or clearance products

- Gift cards

- Custom or personalized orders

If you have questions about your specific item, feel free to reach out before placing your order.

Exchanges

We do not offer direct exchanges. If you need a different size or item, please initiate a return for the original item and place a new order separately.

Refunds

Once we receive and inspect your return, we will notify you via email about the approval or rejection of your refund.

- Approved refunds will be processed back to your original payment method within 5–10 business days.

- Late or missing refunds? First check your bank account again, then contact your credit card company or bank—it may take some time before your refund is officially posted.

If you’ve done all of this and still haven’t received your refund, please contact us at support@flashbackvibes.com.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with a photo of the issue. We’ll do our best to resolve the problem quickly—either with a replacement or a full refund.

Need Help?

We’re always happy to help. If you have any questions about returns, refunds, or anything else, don’t hesitate to reach out:

Email: support@flashbackvibes.com